Where to find mental health resources this winter


By Matt Martinez
Milwaukee Neighborhood News Service

This story was originally published by Milwaukee Neighborhood News Service, where you can find other stories about fifteen neighborhoods in the city of Milwaukee. Visit milwaukeenns.org.

A building on West Capitol Drive houses both the Behavioral Health Division East Access Clinic and the Outreach Community Health Center Behavioral Health Clinic. (Photo by Matt Martinez)

At the start of winter, many can struggle with mental health issues.

Seasonal affective disorder can increase feelings of anxiety and depression, and the COVID-19 pandemic has continued to increase demand for mental health services.

Here are some places and services to consider if you’re having trouble this season:

City and department services

For Adult Services from the Milwaukee County Behavioral Health Division, call 414-257-8085. For children’s services, call 414-257-7607.

East Access Clinic, located at 210 W. Capitol Drive, is operated in partnership with Outreach Community Health Centers. You can reach him at 414-257-7665. It is open from 8:30 a.m. to 4:30 p.m. and offers drop-in assessment times from 8:30 a.m. to 2:30 p.m. Monday through Friday.

South Clinic access, located at 1635 W. National Ave., is located in the National Avenue Clinic at Sixteenth Street Community Health Center. You can reach him at 414-257-7900. It is open from 8:30 a.m. to 4:30 p.m. and has the same hours of operation as Access Clinic East.

Know the warning signs of a mental health crisis

The Milwaukee County Behavioral Health Division has a list of signs of crisis on this webpage. They include:

• Think of a method to hurt yourself or someone else
• Thoughts race and speak faster than you remember
• Feeling that others are planning to hurt you
• Feeling unusually tired or energetic all the time
• Inability to cope with problems or daily activities
• Hear voices that others can’t seem to hear
• Feeling of constant pain or stomach discomfort
• Feeling restless and restless

In the event of a mental health crisis

Call 911 or the National Suicide Hotline at 800-273-8255 (TALK). You can also text “Hopeline” at 741741 to reach the crisis text line.

The Milwaukee County emergency line is 414-257-7222. The Children’s Mobile Crisis Team can be reached at 414-257-7621.

There are three crisis resource locations in the Milwaukee area. The Psychiatric Crisis Services of the Behavioral Health Division, 9455 W. Watertown Plank Road, provide 24 hour crisis services, including a psychiatric emergency room.

There are crisis resource centers north and south of the city. The North Side Crisis Resource Center is located at 5409 W. Villard Ave. Call 414-539-4024. The line operates 24 hours a day.

The South Side Crisis Resource Center is located at 2057 S. 14th St. Call 414-643-8778.

The Trevor lifeline is available at 1-866-488-7386 and provides crisis and prevention services for LGBTQ + youth in particular.

Other hot lines

The Trans Lifeline, 877-565-8860, provides services to the transgender community. Due to the pandemic, people may find it difficult to reach the lifeline due to the shortened hours. Call between 10:00 a.m. and 4:00 p.m. Central Time for the best chance of speaking with someone.

The Milwaukee County Hot Line is available at 414-777-4729.

Service Providers in Milwaukee

Mental Health America of Wisconsin provides a database that allows those looking for services to find organizations that can meet their specific needs.

IMPACT 2-1-1 can also help connect those looking for services with organizations in the city. Call 2-1-1 or text your postal code to 898-211. You can also access the online chat through its website.

AMRI Consulting Services can be reached at 414-455-3879. It has two locations in the city: 4001 W. Capitol Drive and 3536 W. Fond Du Lac Ave., Suite 019. It provides mental health services, including family counseling.

Catholic charities of the Archdiocese of Milwaukee offers counseling and therapy services to families on a sliding scale and accepts BadgerCare and Medicaid. You can reach him at 414-771-2881. The organization is located in Milwaukee at 2021 N. 60th St.

Aurora Healthcare offers family counseling services at 1020 N. 12th St. To make an appointment, call the Planning Central at 414-773-4312.

Muslim community and health center can be reached at 414-939-4411 and is located at 803 W. Layton Ave.

Sixteenth Street Community Health Centers offers behavioral health services at four locations around the city. You can reach him at 414-672-1353.

The four locations are:

• Chavez Clinic – 1032 S. Cesar Chavez Drive
• Layton Clinic – 4570 S. 27th
• National Avenue Clinic – 1635 W. National Ave.
• Parkway Clinic – 2906 S. 20th

Milwaukee Health Services, Inc. offers behavioral health services in two locations.

The MLK Heritage Health Center, 2555 N. Dr. Martin Luther King Drive, can be reached at 414-372-8080. The Isaac Coggs Heritage Health Center, 8200 W. Silver Spring Drive, can be accessed at 414-760-3900.

Progressive community health centers offers behavioral health services in two locations.

Lisbon Avenue health center is at 3522 W. Lisbon. Hillside Family Health Center is located at 1452 N. 7th St. You can reach both locations at 414-935-8000.

Outreach community health centers offers mental health resources. Call 414-727-6320.

Gerald L. Ignace Indian Health Centers, 930 W. Historic Mitchell St., can be reached at 414-383-9526.

Scouts, an organization that provides housing and support for homeless and runaway children, provides mental health services. To contact the main office, dial 414-964-2565. To contact the Youth Shelter, 1614 E. Kane Place, call 414-271-1560.

Saint-A offers behavioral health services at various locations across the city. Its main campus is located at 8901 W. Capitol Drive. Call 414-463-1880.

Ascension Wisconsin provides mental health services at its Columbia St. Mary location, 2323 N. Lake Drive. Call 414-585-1620.

Walker’s Point Youth and Family Center, 732 S. 21st St., offers free counseling services for 11-22 year olds. It also provides emergency housing for the homeless and runaway youth.

For emergency services, dial 414-647-8200 and dial extension 0. For non-emergency services, dial extension 2. The hotline operates 24 hours a day.

Did we miss a resource? Email reporter Matt Martinez at [email protected]


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